FAQ

Frequently Asked Questions

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## How long does shipping take?

Most orders arrive within 5–10 business days depending on your location.

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## Do you ship internationally?

Yes. KYOSI provides worldwide shipping.

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## How do I track my order?

After your order ships, you will receive a tracking email.

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## Can I return my order?

Yes. We offer 30-day returns.

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## Is the Apple Watch band compatible with all models?

Our bands are designed for Apple Watch models including:

Apple Watch Series 1–11

Apple Watch SE

Apple Watch Ultra series

Please check the correct size before ordering.

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## Are KYOSI products waterproof?

Our products are designed for everyday use.

To maintain the best condition, we recommend avoiding prolonged exposure to water, salt water, and harsh chemicals.

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## Where is KYOSI based?

KYOSI is inspired by Japanese design philosophy, focusing on simplicity, quality, and everyday comfort.